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Please be advised that we no longer accept Give Anything Gift Certificates
How long
has Create-A-Book been in business?
How do I order?
Is ordering from your company secure?
Can I send my order by mail?
I am ordering for more than one child. Can I
use the same personalized information form for all of them?
What if I want more than one copy with the same
information?
Do you accept international orders?
Do I have to pay sales tax ?
What forms of payment do you accept?
How long does it take to receive my book?
How will I know my order has been received?
There is an error in the personalization of my book. Can I get a replacement?
What if a book I order is out of stock?
How are personalized books different from ordinary
books?
How are the personalized books made?
What is the difference between Create-A-Book Books and
Personalized Sticker Books?
How many pages are the personalized books?
How much is shipping?
More questions?
| How long has Create-A-Book
been in business? Create-A-Book is a trademark of Hefty Publishing, Inc. They have been creating personalized books for children for the last 20 years. John Hefty is the inventor of the patented process that we utilize to create these wonderful books. |
| How do I order? Please CLICK HERE to view our Ordering Help Page. Most questions will be answered there. Simply close new window to return here. Thanks! |
| Is ordering from your company
secure? Absolutely! All payment details processed through the shopping cart are submitted through a secure server for your protection! |
|
Can I send my order by
mail? Barb's Create A Book Remeber to include your ORDER NUMBER and CART TOTAL with your payment, please. |
| I am ordering for more
than one child. Can I use the same personalized information form for
all of them? Unfortunately, no. You must use a different form for each name you want product for. |
| What if I want more than
one copy with the same information? We frequently make two or more copies of our baby books and other titles for our customers. Some people buy copies for Grandparents, God Parents, or just to store one for the next generation to see. Indicate in the Quantity section of the shopping cart the number of copies you would like. |
| Do you accept international
orders? Yes we do. At this time we accept orders from Canada, Mexico, and Puerto Rico. (We will also take inquiries from all over the world, and if we cannot fill your order, we may be able to help find you someone who can.) There are additional shipping charges however, to cover our costs. Please contact us at barbscreateabook@iglou.com for more info. |
| Do I have to pay sales tax ? Only if you live in the State of Kentucky. Select your state in the shopping cart, and the tax will be computed for you automatically. |
| What forms of payment
do you accept? We accept credit cards and cash transfers through the secure online service PayPal and checks by "snail mail". |
| How long will it take to
receive my order? Once your payment is received and processed, average shipping time is 2-4 weeks. However, if you need your order sooner, please contact us and we will make every effort to accommodate you. Extra shipping charges may apply. The fastest method of ordering is by using the PayPal payment feature through the shopping cart. |
| How will I know my order
has been received? You will receive a confirmation e-mail stating the product(s) you ordered and the total cost of your order, along with your order number for tracking. We also send you a confirmation of the main personalization form for you to approve before the product(s) are shipped to avoid errors in spelling, etc. |
| There is an error in the
personalization of my book. Can I get a replacement? Yes, If there is an error in your book due to our mistake, we will gladly replace the book free of charge. We make every effort to provide you with the highest quality in personalized books. To prevent errors, please double check your order forms before submitting them, and on the confirmations we send to you prior to shipping, and let us know ASAP if there are errors. We are not responsible for errors due to incorrect information that you supply to us. We will fix it however, at a minimal cost. |
| What if a book I order is
out of stock? If a book you order is out of stock, we will notify you by e-mail after we receive your order. It will take approximately 2 weeks longer if book is not in stock. If you would like to choose a different Title, simply let us know in your reply e-mail. |
| How are personalized
books different from ordinary books? Personalized Children's Books are different from ordinary children's books because the story is actually about a particular child. His or her name, along with other personal information is blended into every story on almost every page. Children will actually want to read these stories because the story is about them! |
| How are the personalized books
made? Information about the child is entered into the program. We print out the story on high quality paper. The printed pages are integrated with the full color illustration pages. The pages are then bound with a patented binding system. The books are assembled with easy wipe-off hard covers. Each book is custom made specifically for the person it is ordered for! |
|
What is the difference between Create-A-Book Books and Personalized Sticker Books?
|
| How many pages are the personalized
books? Each book is approximately 36 pages, 18 pages of text, 18 pictures. Specialty titles such as The Graduation book, Wedding book and Retirement book are a few pages less and include special plastic sleeves for your pictures. |
| How much is shipping? Shipping for most items is $4.60 per item. Some products are less, such as our almanacs, birth charts, etc. These shipping prices are for the Continental United States only. Any other locations will incur additional shipping charges. Please contact us for more info. |
| More questions? If these FAQ's did not answer your question(s), please feel free to contact us for more info by clicking the blue link in this sentence. We are always glad to be able to help and answer our visitor's questions!! |
Create-A-Book Books | Baby
Books/Books 4 Toddlers | Grace Christian
Books |
Sports Books | Grown-Up
Books | Special Occasion Books
| Holiday Books |
| Personalized Almanacs
& Chronicles |
Useful
Links |
Ordering Instructions
| Privacy Policy | Contact
Us |
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